Frequently Asked Questions (FAQ's - in english)
Jukkasjärvi is located 12 km from Kiruna airport
and 17 km from Kiruna train station.
Mondays-Fridays there are local buses from
Kiruna bus station, not on weekends.
Transfer from Kiruna airport or trainstation can
be booked through our Reservations Department at
a cost of SEK 110 per person one-way.
|
When does ICEHOTEL open for the winter?
We accept reservations all year round for our
winter season which starts in the middle of
December.
|
When does ICEHOTEL close in springtime?
We are in the hands of the weather gods when it
comes to the durability of ICEHOTEL. From
experience we know that sometime at the end of
April we must close due to the roof dripping.
From around the 20 April ICEHOTEL starts to show
signs of actually being, like it is, built of
frozen river water. Then it melts down into the
river, and the week of Midsummer Celebration (2
months later) the last drift of snow usually
trickles into the Torne River.
|
For how many years has there been an ICEHOTEL?
The winter of 2005/2006 we open our sixteenth
ICEHOTEL. This means that we are the first to
master the construction of snow and ice in this
way here in Jukkasjärvi.
|
Are the bedrooms at below zero temperature?
Absolutely! Around -5 degrees Celsius is the
indoor temperature in ICEHOTEL. If outdoor
temperature falls below -30, then it may be -8
inside, but not colder!
|
Can I really sleep well in ICEHOTEL?
Of course. All overnight guests at ICEHOTEL have
a guided tour upon check-in. Then You will find
out how to actually sleep well during the night.
|
How many nights do people stay?
The ICEHOTEL facility in Jukkasjärvi has, in
addition to "cool" accommodation also warm
accommodation: 4 bed cabins, Aurora houses and
Kaamos hotel rooms. Ususally this means that for
practical purposes, and to have the right mix of
adventure and comfort, our guests stay one night
in ICEHOTEL proper and then a night or more in
accommodation with private bathroom, luggage
keeping etc. Most people stay at least 2
nights.
|
Since ICEHOTEL melts every spring, the exact
number of rooms do vary a little. ICEHOTEL spans
over some 4 000 m2. The winter of 2004/2005, we
will have 85 rooms; Ice rooms, Ice family rooms,
Ice suites and Igloo rooms. Invited artists
decorate each suite which are all unique and
where all works of art melt in the springtime as
does all of ICEHOTEL!
|
Is the hotel always the same each winter?
No, not at all. There is a new architecture each
year as well as new art works and themes, and
also new artists from year to year.
|
What kind of clothes should I bring?
ICEHOTEL offers warm outer clothing to all
guests in the form of: snow-mobile overall, hat,
mittens and winter boots.
In addition to this it is very good to bring
thermal underwear meaning long-johns and
long-sleeved undershirt, woollen and fleece
sweaters are very useful, scarf and Your own
gloves/mittens are also good, as well as plenty
of socks and woollen socks.
And then Your tooth brush! Towels are available
in the morning sauna houses and naturally in the
warm accommodation, so You do not have to bring
towels.
|
How are the toilets when sleeping in ICEHOTEL?
There are (believe it or not) warm, ordinary
toilets in ICEHOTEL. These are in a small house
which is incorporated into the ICEHOTEL
construction so You can step directly through a
door from ICEHOTEL into the warm and comfortable
Ladies' and Gents' rooms.
|
Where do I keep my luggage when I sleep in
ICEHOTEL?
You cannot lock Your hotel room when You sleep
in ICEHOTEL, since there is no door to Your
bedroom! This may sound a bit strange, but it is
a very special hotel. Your luggage may be left
in special luggae compartments for the ICEHOTEL
night, where there are lockers. Your warm and
cozy sleeping bag is retrieved in warm facility,
where You also change clothes, in conjunction
with ICEHOTEL.
|
Is the restaurant made of ice?
No - we thaw our guests during the meals, when
we let You be indoors!
In Jukkasjärvi there are 2 restaurants: ICEHOTEL
Restaurant is about 100 metres from ICEHOTEL and
serves Laplandic Gourmet foods with raw
materials, on plates of ice from the Torne River
if You wish. The other restaurant, The Old
Homestead Restaurant offers and experience of
Tornedalen and Sami Culture when one has one's
dinner, and where there is a café during
day-time.
|
Isn't it very dark in Jukkasjärvi in wintertime?
The fact is that, even if we do not see the sun
in the weeks of 50-52, and the daylight
gradually returns after this, the snow reflects
all the light there is. The starry skies are
perfectly visible here, as are the northern
lights. ICEHOTEL itself is all white, there's
light therapy for You! From the return of the
sun one week into January we receive 1 more hour
of daylight each and every week, until the
Midnight sun att he end of May.
|
Do I need to book in advance?
Definitely. Fridays and Saturdays may be fully
booked several months before the winter season
starts, so if You wish to come for a weekend, we
do ask You to please call orsend us an e-mail in
very good time. It is generally easier to book
during week-days. The hardest is to book
accommodation at our facility, You may book
activities once You have decided dates when You
are here and perhaps have organised Your
flights/travel.
|
What do we do in the summertime?
ICEHOTEL melts down. The entire hotel literally
trickles into the Torne River, to resurrect
during November and December next winter, with a
new architecture and new works of art. So You
can come each winter and experience a new
ICEHOTEL. This means thast there are only 300
persons who have the time to spend the night in
each room… then it melts.
|
What do we actually do in the summer, then?
Well, we must stock ice from the Torne River for
the coming winter. We harvest about 3000 tonnes
of ice during March and April and stock it in
"ICEHOTEL Art Center" in order to be able to
built with full force in November. Art Center is
a gigantic freezer at 1500 m2 where a summer art
exhibition is prepared with ice sculptures, ice
bar and ice cinema. This ice museum has already
been noted in media and tens of thousands have
visited Art Center these first 3 summers.
Art Center has also made it possible for our
artists to travel around the world and sculpt
and work with ice anywhere!
|
|
|
|